FAQ on eatigo Referral Points and Rewards

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What if I wasn’t able to redeem my referral ECV before the suspension of the referral campaign?	If you weren’t able to redeem your referral ECV prior to the official suspension (April 27, 2020) you will be entitled to a support ECV to the value of the original redemption.
Will my referral points be deducted if ECV was provided already?	If a ECV was provided prior to the suspension, yes it will be deducted from your referral points as per standard rate and practice.
What happens to my referral points that are meant to expire during this period?	All points that were meant to expire during the suspension will be granted a 3-month extension from August 1, 2020 until 30 October 30, 2020
Will my reward points have a longer validity period?	Yes, the suspension will include suspending the expiration by equal duration, all points will be automatically extended by three (3) months.
Do I need to contact eatigo to request for my points expiration date to be extended?	No, you don’t need to contact eatigo to request for your points expiration date to be extended. All point expiration dates will be automatically extended.